HIPAA-Compliant
Our workflows are built around the HIPAA Privacy and Security Rules, with confidentiality agreements and access controls for every team member.
Virtual medical assistance · United States
Virtual Assistants Boosting Medical Practices
Delegate call answering, live scribing, medical billing and insurance verification affordably, while keeping patient satisfaction high. Trained, reliable and HIPAA-compliant.
- HIPAA-Compliant
- Safe Patient Information
- EMR & EHR Support
Virtual assistants boosting medical practices
Delegate the admin. Keep the focus on patients.
Delegate tasks like call answering, live scribing, medical billing, and insurance verification affordably while ensuring high patient satisfaction. Discover our job roles or request customizations tailored to your needs.
Medical Receptionist
Answers calls, greets patients, books visits and manages the front desk queue.
Medical Scribe
Live or asynchronous scribing so providers spend more time with patients and less on charting.
Provider Support
Day-to-day admin help for physicians and clinical staff: inbox, tasks, prior auths and paperwork.
Medical Billers & Coders
Charge capture, coding support, claim submission and denial management.
Telehealth Specialist
Sets up and supports virtual visits: scheduling, patient tech help and visit prep.
Patient Care Coordinator
Coordinates referrals, follow-ups and care transitions across providers.
Why choose BelcoCare
A virtual team your patients and providers can rely on
Healthcare runs on trust. We pair trained, dependable assistants with secure, HIPAA-compliant processes, so your practice gains capacity without compromising care or privacy.
Safe Patient Information
Patient data is handled on a minimum-necessary basis, through secure access to your systems, never through informal channels.
Trained & Reliable Team
Every assistant is trained in US healthcare administration, medical terminology and patient communication before they support your practice.
EMR & EHR Support
We work inside the EMR and EHR platforms your practice already uses, so there is no new software to learn or migrate to.
We support EMRs & EHRsYour system, your workflows: we adapt to the platform your practice uses.
What we support
Support across the whole patient journey
From the first phone call to ongoing follow-up, our services cover the operational side of US healthcare.
Front Desk Operations
Dependable administrative support, professional call handling and a welcoming first point of contact for every patient who reaches your practice.
Learn morePatient Follow-Ups
Timely follow-up calls, reminders and check-ins that keep patients on their care plan and reduce no-shows and drop-off.
Learn moreChronic Care Management
Ongoing outreach and coordination for patients with chronic conditions, supporting CCM and remote-monitoring programs within your workflows.
Learn moreAppointment Scheduling
In-person and telehealth scheduling, confirmations, rescheduling and waitlist management, kept in sync with your EMR/EHR calendar.
Learn moreInsurance Eligibility Verification
Benefit and coverage checks ahead of visits, including copay, deductible and prior-authorization status, to prevent avoidable denials.
Learn moreMedical Billing Support
Charge entry, claims submission, denial follow-up and A/R support aligned with your established billing processes.
Learn moreInbound & Outbound Calls
Professional patient calls handled with clear communication and consistent documentation in your system of record.
Learn morePatient Needs & Requests
Patient enquiries, refill requests and messages answered promptly and routed to the right member of your clinical team.
Learn moreData Entry
Accurate patient registration, demographic updates, chart and document indexing, and records clean-up inside your EMR/EHR.
Learn morePatient Care Coordinator
A single point of contact who coordinates referrals, specialist appointments, test results follow-up and care transitions.
Learn more
The BelcoCare approach
People-first support. Practice-ready operations.
Healthcare teams need operational support that fits the way they work. We focus on clear communication, consistent processes and attentive service for every patient interaction.
- Patient-centered communication
- Reliable administrative coordination
- Flexible support for in-person and telehealth workflows
- A commitment to quality and accountability
Risk-free
Try BelcoCare free
See how a trained virtual assistant fits your workflow before you commit. Tell us the role you need and we will set up your free trial.